If you join online, you'll be prompted to enter your e-mail address as your username and choose your own password. If you do not take note of these steps, you can request your login information by clicking the "Forgot Your Password?" link and submitting answers to the prompts. If you do not receive an automated response with your login information (due to an inability for our system to match your e-mail address to our current records), please contact ILA Customer Service.
If you join by mail, you'll receive an e-mail with your username and password within 24 hours of your membership being entered into our system.